If you have any questions about the ordering terms please contact: The Pumpkin and the Cauldron at firstname.lastname@example.org
We cannot accept credit cards or online orders any other way than Paypal. If you don't have one, then go to - www.paypal.com and set up an account. This takes just a few minutes, and is absolutely free to you. PayPal is a secure site and is completely safe. You must have a credit card or a bank account to open a PayPal account. With a credit card, you can set up an account and pay for your order right away. Important: If paying by credit card, your shipping address must be the same as the billing address for your credit card. If you do not have a credit card, you can link to your bank account, but it takes about 3 days for PayPal to verify your account. After that you can order from almost any internet business as easily as if you have a credit card. Once again, we only ship to the address that is linked to your paypal account!!
By submitting your order you have read, understood & agree to our terms and conditions. These are put here so you understand what would happen in every possible situation that could occur. If something you are wondering is not here please let us know and we will gladly answer your questions. We reserve the right to cancel and refund any transaction.
We use paypal for our online transactions. The billing address you provide for credit card transactions must match that of your credit card. Once the credit card transaction has been successfully completed most orders are shipped out 72 hours later to allow time for order changes and cancellations. We recommend that you print the page with the details of your order and the confirmation page that provides you with an invoice number. Your purchase will also be confirmed via email. By purchasing, you agree that all details you provide to "The Pumpkin and the Cauldron" for the purpose of ordering/purchasing goods or services are correct, that the credit/debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
Mail Ordering: If you are interested in purchasing our products by mail please email us and we will email back to you an order form. We don't have a catalog because of the frequency of our products changing.
The Pumpkin and the Cauldron is required to automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Missouri .
The Pumpkin and the Cauldron’s online shop uses a flat rate for shipping for continental U.S. and it is as followed :
|$100.01|| and up||$17.00|
On some orders we may require your signature for package acceptance.
We strive to bring you the best value possible with the shipping rate chart above. We will pay for the best available shipping method possible and your items will be professionally packed with care!! If you are ordering a lightweight and higher dollar amount item (such as one of our highly decorated and beautiful pendants) please contact us before ordering so we can adjust the shipping charge for you! :)
NOTE ON INTERNATIONAL SHIPPING: WE CANNOT SHIP YOUR ORDER FOR FREE. SHIPPING IS NOT AUTOMATICALLY ADDED TO YOUR ORDER DUE TO THE FACT THAT IT VARIES TOO MUCH FROM ORDER TO ORDER AND PLACE TO PLACE. THERE WILL NOW BE A $5.00 CHARGE FOR CANCELLING ORDERS WHEN YOU DECLINE YOUR SHIPPING INVOICE.
If you plan on paying for merchandise via Post office money order:
1) Enclose money order payable to:
The Pumpkin and the Cauldron
506 Kinzer St., Poplar Bluff, MO 63901
2) Please make sure your merchandise order in enclosed with your name, address, and phone number included.
Note: This address is for order processing only and is not a public retail store.
For international orders please contact us via E-mail or phone first because the shipping rate will be different!
We fill all paper work out, including the item description and $ amount. Please make sure the item you are purchasing will pass through customs without an issue. You the buyer are responsible for Taxes, Duties, Fees and any other paper work. The following countries are set up for Paypal. Please check out their site for additions.
We only accept PayPal or a U.S. Post office money orders as forms of payment. The Pumpkin and the Cauldron uses a flat rate for shipping. The shipping charge is used to pay for the delivery of the products to the customer, the costs of packaging the products correctly, and the labor, time, and other expenses caught up in getting the item to the customer. All orders are packed in plain brown boxes or yellow envelopes to provide you with discreetness. We try to be green and reuse old boxes, wrap, and packaging peanuts to help out the planet. We ship only by UPS and/or US Postal Service. We do not ship to P.O. Boxes or mark the packages to be left at door because of risk of fraud or theft. PLEASE contact the package deliverer you choose for special requests. Priority Mail by the USPS will usually get your order to you anywhere from 4 to 14 business days after you place your order but it has taken as long as 30 days to some places when the package is uninsured or unregistered. Please let us know if you want shipping insurance or other services before you buy so we can send you an invoice with those items on it. If a package is returned to us because you entered an incorrect address or it was unclaimed by you, you will have to pay shipping and handling fees in order for us to reship it to your correct address. If you choose not to have it reshipped, you will be refunded the total amount minus the original shipping costs!
If an item in your order is back ordered and it will take a few weeks to obtain the item, you will be notified and given the option of a refund of that item or to have item shipped out ASAP.
Layaway is available for orders over $40.00 before shipping is added.
We will hold the products for you so they will not become sold out if others customers buy up the rest of our remaining stock of the item.
A down payment is required based on the following:
$40 to $200 = 20% down & 60 days
$201 to $500 = 20% down & 90 days
$501 & over = 20% down & 120 days
Your down payment goes toward the purchase of your merchandise.
If you would like to use the layaway plan please email us all the items you would like to put on layaway. We will email to you the total, the amount due as down payment, and the deadline. Then pay us the down payment by paypal and the rest of the total by paypal whenever you want just as long as it is before the deadline. All layaway payments are nonrefundable if you choose to cancel your layaway. Please don't start a layaway plan if you don't think you can follow through! We offer layaway because it is a helpful service but many other stores had to get rid of this service because of all the hassels!
Return Policy and Order Cancellation:
We inspect every item sent out to be of the best quality! All orders must be checked by you within 24 hours of recieving them so that any discrepancies may be addressed. You must email us within seven (7) days of receiving the order explaining the situation. After we communicate, in most situations it will be a requirement that the items are returned to us prior to a refund. Customer assumes all shipping charges for returns. All products must be returned in original unopened packaging and in a resellable condition. We cannot accept returns on any herbs, oils, bath salts, soaps, or any other personal items like such because under law it is a potential health risk to others. Partially used products or opened packages will not be credited unless we have approved the return of the item. If you have accidentally order something please let us know as quickly as possible! No returns after we have shipped the item out if you accidentally ordered the item. We inspect every item sent out to insure maximum quality! We are not responsible for any damage that may occur in the shipping and handling process. We can offer shipping insurance if you so choose to pay for the service. Approved returns are normally processed within 2 days after we receive the package. Due to the always changing prices of the trade market, all returned items will be refunded the price paid by the customer and not the price on our website. If you order then decide you want to cancel it before we send it out there will be a flat rate $5.00 cancellation fee to cover our transaction costs fees. We can not cancel orders after they have been shipped. Customer assumes all shipping charges for returns. Free samples that we sometimes include in orders cannot be returned, refunded, or exchanged for another product. Coupons and discounts are not redeemable for cash.
We won't buy, sell, rent, lease, trade or give away your personal information including email or postal mail address with anyone. We don't send out spam. Any email sent that you receive from us will only be to notify you of new or sale items we have, or to send you an order confirmation. This links on this site are not affiliated with The Pumpkin and the Cauldron and are owned and operated by other parties. We are not responsible for the operation of, or the content located on or through any such site, or information collected by these sites.
This has never happened but in some kind of event that an item is listed at an incorrect price and there is no way we can sell the item at that price, we have the right to refuse or cancel any orders placed for product listed at the incorrect price, even if such orders have been confirmed and your payment sent. If your payment has already been successfully completed, we will return the charge to you promptly.
DISCLAIMER: The Pumpkin and the Cauldron has no liability to the purchaser of our products or any other person or entity with respect to any liability by use or performance of our products.
All herbs for sale at The Pumpkin and the Cauldron are sold for incense, research, education purposes, or religious ritual use only. No information obtained from The Pumpkin and the Cauldron is meant to diagnose, treat, or cure any disease. It also isn't provided to conduct any illegal activities or to be introduced into the bodily system of any creature. The herbs available have not been evaluated by the FDA. The Pumpkin and the Cauldron assumes no responsibility or accountability for the use, actions, or choices of our products by the customer. By ordering herbs from us you are considered using them at your own risk and we cannot be held responsible for any health related or legal issues that may occur! Please research all herbs fully before using at your own risk.
You must be 18 years of age or have parental consent to buy any of the Pumpkin and the Cauldron products. The buyer grants that he/she is in compliance with local and state laws and is legally able to purchase and possess our items for sale on the website. Buyer agrees to take full responsibility for any purchases made from The Pumpkin and the Cauldron. Buyer will take full liability for punitive damages, personal injury damages, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase or use of any product from the Pumpkin and the Cauldron. Parental supervision of children is strongly suggested when any item is in use around them. Buyer agrees to indemnify and hold harmless The Pumpkin and the Cauldron, its suppliers, employees, and owners for and against any and all losses, damages and expenses, including legal fees, which may result from the unsafe, improper or illegal use, or an unintended use of any product provided by The Pumpkin and the Cauldron. No inference, association, affiliation or approval can be drawn from the distribution of the web site or other media.
The Pumpkin and the Cauldron cannot guarantee results nor take any responsibility for the outcome from our items. Magick resides in everyone and everything but there is no guarantee for the items to work magickally as described. We reserve the right to refuse service to anyone. The Pumpkin and the Cauldron brand merchandise may not be reproduced, copied, sold, resold, or otherwise exploited for any commercial purpose without our written permission. This includes all MoonRaven products and The Pumpkin and the Cauldron products that bear our name! The buyer warrants that he is in compliance with all federal, state, and local laws, and is legally able to purchase any of the items or services we offer.
A special thanks goes out to:
The text part of the store logo was created on Cool text's site
Pumpkin graphic on logo was from about.com
Cauldron graphic on logo was from Peirceinternet's site
Very huge thanks to Emer and Ambrosia for almost all the other graphics are from the Dark side and graphic collections pages and we rated your site a 10!!!! Check them out at emer's graphics at
Thank you for your help because without everyone's help this site would not be possible!!